Location Based Social Media Marketing at New York Fashion Week

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Location based social networking at New York Fashion Week was all the rage, with more than 100,000 fashionistas checking-in, indicating clear winners and losers with respect to where the action and excitement was.

Joost van Dreunen of SuperData Research (acquired by Nielsen) analyzed the check-in data and shares his findings.  

Smart communications strategies embrace location based social networks as tools to drive customer retention, repeat visits and foot traffic, according to van Dreunen, who also did a second geo social networking study comparing Whole Foods to Trader Joe’s, revealing significant insights about how each grocer’s customer base differs.

Joost van Dreunen PhD is managing director of SuperData Research, a research firm focusing on interactive entertainment and technology industries.

Prior to founding SuperData, he held senior analyst positions at Nielsen Online and DFC Intelligence.

SHOW NOTES

01:05 Joost’s describes the experience that led to him to look for location-based social networking traffic patterns among the crowd attending Fashion’s Night Out, a promotional event held during New York Fashion Week 2010.

4:06 A closer look was taken at total Foursquare check-ins in the Village and Soho. Which fashion house had the biggest crowd and some of the opportunities location based networks present to event planners and communicators.

8:24 The Foursquare analysis reveals that 31% of geo-based check-ins by Fashion’s Night Out participants continued into the wee hours of the morning, long after the participating retailers had closed, indicating further opportunity for event planners. Top-ranking retailers from Fashion’s Night Out are listed, and a discussion of why prominent fashion designer Marc Jacobs did not rank.

11:35 What promoters, event planners and participating vendors can learn about from the numbers behind the use of location based social networking apps on smart phones on Fashion’s Night Out. Why were certain retailers successful while others were not? Joost discusses the benefits of location based social networking to local businesses.

14:48 A seprate study of grocery store check-ins within a five-mile radius of a Whole Foods store. When were customers checking in? Were they at Whole Foods or at a competitor? Foursquare’s location based app allows Whole Foods to see who’s getting the lunch crowd, the after-work crowd, etc. and see where the opportunities are for the store to do better. Location based networking gives a point of comparison and a sense of market share.

19:53 The quantity of raw geo data generated by location based apps can be immense and that creates a barrier to meaningful analysis. Research firms like SuperData have the infrastructure to deal with the high data volume, however companies that aren’t in a position to hire a professional research firm to crunch the number can work directly with Foursquare.

24:57 End

These podcast show notes were written and optimized by Sandra Burrowes, Senior Public Affairs Specialist at Mayo Clinic

Photo by Yogendra Singh on Unsplash